How long will my bag take to arrive?
Every bag is sourced to order, so please allow 7–14 working days from your order date.
How much is delivery?
A flat R100 anywhere in South Africa, per order.
Can I return or exchange my bag?
You can exchange an unused bag within 14 days, and you have a 7-day cooling-off right to cancel for a refund. See our Returns & Exchanges page for details.
Can I wear the Cloud Handbag crossbody?
Yes. It has gold-tone side rings so you can attach a crossbody strap.
What fits inside?
The Drawstring Shoulder Bag fits a book, small tablet and phone. The Cloud Handbag fits your phone, a small notebook, wallet, power bank and make-up.
How do I care for my bag?
Wipe with a soft, dry cloth. Keep it out of direct sunlight and away from water, and store it stuffed with paper so it keeps its shape.
Still have a question?
Contact us and we will get back to you.